Computer Information Technology (CIT) Program Builds Call Center

Tennessee Technology Center @ McKenzie assisted the City of McKenzie in establishing a call center at city hall. The project consisted of building eight workstations for use in voice-over IP (VOIP) calling, which will assist the city in gathering valuable data for business recruitment to the area. The city is using proprietary software developed by XM Solutions; a database development company. Students from the CIT program built and installed the needed equipment, which consisted of eight workstations, and all needed networking components. The Computer Information Technology instructor, Jon McKinney oversaw the project.

“It was a valuable experience for the students and will be an asset to the city.” – Jon McKinney